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Where Every Baby's Journey Begins with Love

Our Story: Curation, Safety, and the Power of Play

At Tash, we believe that every baby deserves the gentlest care, and that includes the toys they interact with every day. Our journey began in 2019 when a team of passionate parents and pediatric specialists came together with a simple, yet profound mission: to meticulously curate the world's best baby toys.

Our founder, Kasuni Upeksha, realized that searching for toys that were truly safe, developmentally appropriate, and of the highest quality was overwhelming for new parents. She decided to create Tash to be the solution—a trusted destination where every product is hand-selected for its purity and potential.

What started with a small, carefully chosen collection has grown into a trusted brand serving families worldwide. Our commitment remains unchanged: to bring you a natural, safe, and effective selection of baby toys, so you can spend less time researching and more time playing.

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Our Mission

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We're on a mission to take the guesswork out of play. We believe that finding the right toy should be simple and instill total confidence. That's why we tirelessly curate a collection where every product honors the delicate nature of infant development and the deep love parents have for their children.

Our expert curation process means that every toy you find here is carefully selected for non-toxic materials, sustainable sourcing, and proven developmental value. We work hand-in-hand with pediatricians and child development experts to ensure every product on our shelves meets the highest standards of safety and effectiveness, so you can focus on the joy of watching your little one grow.

Why Parents Trust Tash

500K+ Happy Families
100% Natural Ingredients
0 Harmful Chemicals
24/7 Parent Support

Our Values

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Safety First

Every ingredient is rigorously tested and approved by pediatric dermatologists. We never compromise on safety, because your baby's wellbeing is our top priority.

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Natural Purity

We source only the finest organic ingredients from sustainable farms. No harsh chemicals, no artificial fragrances—just nature's gentlest care for your little one.

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Scientific Excellence

Our formulations combine traditional wisdom with cutting-edge research. Each product is developed through extensive testing to ensure optimal effectiveness and gentleness.

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Sustainable Future

We're committed to protecting the world our children will inherit. Our packaging is eco-friendly and our practices support environmental sustainability.

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Family Support

Parenting is a journey, and we're here to support you every step of the way. Our community and customer care team are always ready to help.

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Trusted Quality

Winner of multiple parenting awards and trusted by pediatricians worldwide. Our reputation is built on consistent quality and proven results.

Join the Tash Family

Discover why hundreds of thousands of parents trust Tash for their baby's daily care

Shop Our Products

Legal Policies

Terms and Conditions

Welcome to tashbabycare.lk. These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms.

Use of the Website

⚠️ IMPORTANT: You must be at least 18 years old to use our website or make purchases.

  • You are responsible for maintaining the confidentiality of your account information, including your username and password.
  • You agree to provide accurate and current information during the registration and checkout process.
  • You may not use our website for any unlawful or unauthorized purposes.

Product Information and Pricing

💰 KEY POINT: Prices are subject to change without notice. Any promotions or discounts are valid for a limited time.

  • We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.

Orders and Payments

🛒 IMPORTANT: We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.

  • By placing an order on our website, you are making an offer to purchase the selected products.
  • You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
  • 🔒 Your payment security: We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.

Shipping and Delivery

📦 PLEASE NOTE: Shipping and delivery times provided are estimates only and may vary based on your location and other factors.

  • We will make reasonable efforts to ensure the timely shipping and delivery of your orders.

Intellectual Property

© COPYRIGHT NOTICE: All content on our website is protected by intellectual property rights. You may not use, reproduce, distribute, or modify any content without our prior written consent.

Limitation of Liability

⚖️ LEGAL DISCLAIMER: Tashbabycare.lk shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.

  • We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.

Refund Policy

Thank you for shopping at tashbabycare.lk. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Returns

⏰ TIME LIMIT: We accept returns within 3 DAYS ONLY from the date of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

💳 REFUND PROCESS: Refunds will be issued to your original payment method. Shipping charges are NOT refundable.

Once we receive your return and inspect the item, we will notify you of the status of your refund. If approved, we will initiate the refund process.

Exchanges

🔄 EXCHANGE WINDOW: Contact our customer support team within 3 days of receiving your order for exchanges.

If you would like to exchange your item for a different size, color, or style, we will provide you with further instructions on how to proceed.

Non-Returnable Items

🚫 CRITICAL: The following items CANNOT be returned or refunded:

  • Hygiene/Personal Care: Diapers, baby wipes, opened cosmetics (creams, lotions), innerwear/lingerie (maternity bras, panty liners), and some swimwear.
  • Feeding Items (if opened): Breast pumps, bottles, teats, pacifiers, baby food, and formula.
  • Health/Safety: Thermometers, breast pump parts, and sometimes car seats (if the seal is broken or installed).
  • Clearance/Sale Items: Often explicitly stated as final sale.

✅ EXCEPTION: Damaged or defective items can be replaced or refunded regardless of category. Contact us immediately if you receive a damaged product.

Return Shipping

📮 SHIPPING COSTS: You pay return shipping UNLESS the return is due to our error (wrong item, defective product).

Processing Time

⏱️ PROCESSING TIME: Refunds and exchanges will be processed within 7 business days after we receive your returned item. Additional time may be required for the refund to appear in your account depending on your payment provider.

Privacy Policy

At tashbabycare.lk, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website.

Information We Collect

📊 DATA WE COLLECT: We collect personal information, payment details, and browsing data to provide you with the best shopping experience.

When you visit our website, we may collect certain information about you, including:

  • Personal Information: Name, email address, and phone number provided during registration or checkout.
  • Payment Information: Credit card details securely handled by trusted third-party payment processors.
  • Browsing Data: IP address, browser type, and device information collected automatically using cookies.

Use of Information

🎯 HOW WE USE YOUR DATA: We use your information to process orders, provide customer support, personalize your experience, and improve our services.

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you regarding your purchases and provide customer support.
  • To personalize your shopping experience and present relevant product recommendations.
  • To improve our website, products, and services based on your feedback.
  • To detect and prevent fraud and unauthorized activities.

Information Sharing

🤝 YOUR PRIVACY MATTERS: We DO NOT sell, trade, or transfer your personal information to third parties without your consent.

Exceptions:

  • Trusted Service Providers: We share information with third-party service providers who assist in operating our website, processing payments, and delivering products. These providers are contractually obligated to handle your data securely.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

Data Security

🔐 SECURITY MEASURES: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

⚠️ Important: No method of internet transmission is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

🍪 COOKIE USAGE: We use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may limit website functionality.

Changes to the Privacy Policy

📝 POLICY UPDATES: We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "last updated" date. Please review periodically.

Contact Us

If you have any questions or concerns regarding our policies, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.

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